- Shipping & Returns
Shipping & Returns
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You may return most items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please keep in mind everything found on our website is handmade by us here at our shop in Michigan.
We try to keep a decent stock of most items and ship most small items within 10 days of your order.
However, because every item is handmade by us, please allow up to 14 days.
We will keep you informed and up to date via the Order Status page and or email if there is a unforeseen delay to your order.
We currently ship to the 48 Contiguous United States Only. (some exceptions made for certain Canadian addresses. Contact Us requesting information for shipping to a Canadian Address)
"Fixed Shipping" (if offered during check out) will either be delivered via USPS or Fed EX.